Frequently Asked Questions

What is "My University?"

By creating a Sage University profile, you can register for classes, access your assessments, and view all of your training history.

What types of training do you offer?

We offer online training for ACT! called Anytime Learning. We have several Anytime Learning courses that are topic specific, as well as the ACT! Essentials Library, a repository of over 4 hours of training videos to get you started using ACT! effectivly.

What if I'm not satisfied with a course?

We want you to get the most out of your training experience! If you are not satisfied with one of your courses, please let us know.

My Anytime Learning course will not display - what can I do?

If you view an exercise and then go back later to view it again and you get an error, it usually helps to clear your browser cache or internet files. In IE you do this by going to tools → Internet Options → Delete → Delete files.

If you cannot view the video after trying above (usually you cannot view it the first time) and it is telling you something about the codec. You may need an AC3 filter.

You may also need to visit http://www.adobe.com/flash/ to ensure your Flash player is up-to-date.

Additionally, if you are behind a restrictive firewall that prevents streaming videos from playing, please ask your network administrator set your firewall to allow the "http://edgeboss.net/" and "http://edgestreams.net/" domains to prevent these videos from being blocked.