Sage University is a convenient educational Website hosted by Sage, where you can locate, register for, and launch online training classes for Sage Construction and Real Estate and other Sage products.

"My University" is your profile on the Sage Software University Website. You will join your Realtime Learning courses and view your Anytime Learning training sessions via this profile. You can also view your billing information, past training, and exam history. Whenever you’re looking for information specific to your company’s training, look at “My University" first!

We provide different training methods to allow you options that are both convenient and affordable.

• Anytime Learning – Pre-recorded, online training you can view 24/7
• Realtime Learning – Live, online – a virtual classroom environment
• Replay Learning – Recording of a previous live, online class for your convenience
• Classroom Training – Traditional training available via most Sage Business Partners

While we do not currently offer User Certifications for Sage Construction and Real Estate products, we do plan to offer user certifications in the future.

You can ask that your password be sent to you. In the left navigation area of the Sage U Website, click My University and Logon. Then, click the link that says "I don't know my username/password." You'll need to supply your first name, last name, and the e-mail address associated with your profile. When you click Continue, your user name and password will be sent to the e-mail address you entered.

Anytime Learning courses use Adobe Flash player version 8.0 or higher. Click this link to download the most recent version of Flashplayer, at no charge. Download Flashplayer

You might experience this if you are using Internet Explorer 9. To fix the problem, click the Compatibility View icon in the Address Bar, to turn Compatibility View on.
The icon looks like this when Compatibility View is on ; and like this when Compatibility View is off .

Important e-mail communications about your training will be sent to the e-mail address you enter on your profile. Be sure your address is correct, and set security and spam filters on your computer and on your company's network e-mail server to allow *.*@sage.com messages to your inbox.

Realtime Learning cancellations for Sage Timberline Office must be received in writing at least 15 business days prior to the class start date to receive a full refund (minus workbook fee).

If a cancellation is received less than 15 business days before the class start date, customers will receive a 50% refund. If a cancellation is received less than 11 days before the class start date, no refund will be issued and customers will have 90 days to reschedule their participation in a comparable Sage Timberline Office online training class. No refunds or reschedules are available for "no-shows." Cancellations for classroom training offered by Authorized Training Centers are specific to the hosting center. Please contact your business partner for cancellation policies related to classroom training.

Be sure to log in to your My University profile so Sage U will recognize your company's subscriptions and training packages. If you plan to use a specific discount code, be sure to enter it as the Promo Code during login. To log in, select My University and then select Logon from the left navigation of the Sage U Webpage. If your e-mail domain is not company-specific, such as @yahoo.com, you can enter your Sage Customer Number in the Promo Code field when you log on to enact your company's discounts and register for the $0 price.

To use a promotion code go to My University and log on by entering your User Name, Password, and the Promo Code.

To use a promotion code from the Your Update for Construction and Real Estate! email newsletter or from other Sage sources, simply select My University and enter your User Name, Password, and Promo Code in the Customer Log On area. If you are already logged on, you must log on again to enter the Promo Code. Select Customer Logon on the left navigation area of the Web page and enter your User Name, Password, and Promo Code. The promotion code is applied during the checkout process.

When you purchase Realtime Learning (online training) from Sage Software University, you are purchasing ONE viewing license. This license includes one Internet connection and one phone line connection for teleconference. If multiple people are attending from one location, you will be required to pay full registration fees for each attendee. Please read the full disclaimer below for online training:

U.S. Copyright Law protects the program you are attending. Multiple participants at one location are not authorized to share access provided to a single registrant. For each individual who attends, a single dedicated seat license must be purchased, or a group rate must have been previously negotiated with Sage Software, Inc. Sage reserves the right, at its discretion, to cancel or interrupt access to a Web-based training course without notice, or to invoice and collect the group rate payment for the course from the single registrant if this requirement has been violated.

Please adhere to this license agreement. If it is determined you have multiple people attending a session, you will be contacted immediately for payment for each person attending. You can contact the Learning Services Department with any questions regarding this policy.

To register for a Sage Software University training course, select Product Training from the left navigation area and then select the module that interests you. Find your course and select the Register Now button to the right of the course details. Proceed to Checkout. When you check out, you will receive an e-mail from Sage Learning Services confirming your registration. Detailed instructions are documented in the Customer Orientation Guide located under Quicklinks in the Upper right corner of this Sage U Website. If you need assistance with your registration, please e-mail Learning Services at, training.ste@sage.com or call us at 800-330-7163. If you have questions about training options or which classes to take, contact our Construction Real Estate Training Information Team at TrainingInfo.CRE@sage.com or call 877-724-3285.

Logon to My University. A Join Realtime Session link is available 30 minutes before your session begins. Once connected to the online session, a pop up box will display with the option to enter your direct phone number. The system will call you back. If you do not have a direct dial phone number, then dial into the teleconference.. You can locate the teleconference number on your profile below the Join Realtime Session button or it is also located in your session confirmation e-mail.

You can find set up information for Realtime Learning sessions in the Realtime Learning Guide. Specific questions relating to product license keys, installation, and IDs are also included. This helpful information can be found by selecting Getting Ready for Realtime Learning under Quicklinks on the upper right corner of the Sage U Website.

You must delete cookies and temporary internet files through Internet Explorer. To do this:

In Internet Explorer 7 - Select Tools > Internet Options. On the General tab, click Delete. Select Cookies and Temporary Internet Files then click OK . When this process is finished, click OK. Close all Internet Explorer windows, and then re-open Internet Explorer and log on to Sage U.

In Internet Explorer 6 - Select Tools > Internet Options. On the General tab, click Delete Cookies, and then click OK. Next, click Delete Files, and then click OK. When this process is finished, click OK. Close all Internet Explorer windows, and then re-open Internet Explorer and log on to Sage U.

We recommend that you access Anytime Learning and Realtime Learning using Internet Explorer. We do not recommend using other browsers for these sessions.